Frequently Asked Questions

The PETOLYN Calm Wrap™ is a comfort support vest designed to provide a gentle, secure feeling while allowing your dog to move naturally.

Measure your dog's chest, neck, and back length, then compare the measurements with our size guide. If your dog is between sizes, we recommend choosing based on the chest measurement first.

Introduce the wrap gradually in a calm environment. Allow your dog time to become comfortable with wearing it before longer periods of use.

Orders are carefully prepared before shipment. Processing and delivery times may vary depending on your location and shipping method selected at checkout. Tracking information will be provided after shipment.

Once your order has shipped, you will receive tracking information by email. If you need help, our support team will be happy to assist.

Available payment options will be shown during checkout. We use secure payment processing to help protect your information.

If there is an issue with your order, please contact our support team. We will review your request and help provide the best possible solution.

No. PETOLYN products are designed to support comfort and relaxation. They are not a substitute for veterinary care or professional advice.